Bubble Force Policies

Outdoor Events

Weather Policy
1. We cannot play or set up in the following conditions:
1. Rain or thunder/lightning
2. Extreme winds
3. Muddy fields
2. Customers may reschedule their rental at any time for FREE due to these weather concerns up until 6 hours before their rental start time. 
3. If customers choose to get a refund within two weeks of their event date instead of rescheduling, they will receive their payment minus their $200 deposit.
4. For events with mixed forecasts, if we recommend cancelling and the customer wants to continue, the customer forfeits his/her right to later reschedule or request a refund for any time missed due to weather. We do reserve the right to make the final decision in weather related cancellations, but will defer to the customer’s choice for forecasts with small chances of rain.
Cancellations and Refunds
1. Customers may cancel their reservations at least two weeks before their scheduled date and receive a full refund. We must receive the cancellation notice by phone or email.
2. If customers cancel their reservations within two weeks of their scheduled date, they will receive a refund minus a $200 deposit.
3. For cancellations made by Bubble Force due to weather concerns, customers may reschedule for FREE anytime, based on availability, or receive a refund minus a $200 deposit.

Payment
1. To complete a reservation and confirm your event, customers must pay a deposit of $200 for the activities offered by Bubble Force Corp., in addition to their field rental if booked by Bubble Force Corp. Their remaining balance due one week before their scheduled date. For customers who pay upfront, the non-refundable deposit is built into this payment. Exceptions may be made for organizations that require specific payment terms.
2. We reserve the right to charge additional fees dependent on the details and conditions of the rental. We will state any additional fees that apply before the customer books.
3. Payment can be made by cheque, phone, or by providing full payment online.

Indoor Events

Facility Rentals
1. Bubble Force recommends and books indoor facilities for their customers to make booking your event easy and hassle free.
2. Bubble Force does not maintain, clean, or have any control over the schedule, or staffing at any partnering location. Therefore, we are not liable for facility deficiencies, cleanliness, or scheduling conflicts.
3. Customers can opt to book one of our partnering locations on their own or select their own indoor location once approved by Bubble Force, additional fees may apply.
4. Facility rental fees are due at the time of booking in addition to the $200 deposit required for Bubble Force’s activities.
5. Facility Rental Fees+Bubble Force Deposit=Total Deposit Amount

Cancellations and Refunds
1. Customers may cancel their reservation at least two weeks before their scheduled date and receive a full refund less their field rental fee(fields can only be rescheduled not refunded). We must receive the cancellation notice by email.
2. If customers cancel their reservations within two weeks of their scheduled date, they will receive a refund minus a $200 deposit, and field rental fees that apply.
3. As a mobile provider who travels to every event. For cancellations made by Bubble Force due to automotive mechanical failure, staffing issues, or circumstances out of our control we will provide you with a full refund or reschedule your event with a discount remedy the situation.

Cancellation and Refunds- Facility Rental
1. In the event that Bubble Force books the venue for your group and you need to cancel the event, we can reschedule the event for you free of charge, however facility rental fees are non-refundable.

Payment
1. To complete a reservation and confirm your event, customers must pay a 50% deposit for the activities offered by Bubble Force Corp., in addition to the facilities rental fees if booked by Bubble Force Corp. Their remaining balance due one week before their scheduled date. For customers who pay upfront, the non-refundable deposit is built into this payment. Exceptions may be made for groups that require specific payment arrangements.
2. We reserve the right to charge additional fees dependent on the details and conditions of the rental. We will state any additional fees that apply before the customer books.
3. Payment can be made by cheque, phone, or by providing full payment online.